Export Transport Coordinator

Job Details

Location: Kampala Office, Plot 104 Katalima Road, Naguru-Kampala, Uganda

Reports to: Exports Manager

Background

Fracht Uganda is a Swiss International Freight Forwarder that has been in existence since 1955; with its headquarters located in Basel, Switzerland. As a reputable Freight Forwarder, FRACHT has a worldwide network that stretches across all continents. We are in 115 countries worldwide; of which 16 of these are in Africa.

Responsibilities

• Export Planning & Capacity Management: Understand daily export truck requirements and ensure sufficient transport capacity is secured in line with shipment volumes and operational targets.
• Transporter Sourcing & Allocation: Liaise with the Transport Manager to identify, onboard, and allocate reliable transporters for both local shunting and long-haul export movements.
• Compliance & Documentation: Ensure all transporters are properly vetted, approved, and operating under valid, legally binding service agreements and required compliance documents.
• Truck Positioning & Movement Control: Coordinate with field staff and loading sites to ensure trucks are positioned on time for loading and closely monitored until gate-in at port.
• Tracking & Daily Reporting: Follow up proactively with transporters and drivers on truck positioning, loading status, transit progress, and port delivery. Prepare and circulate accurate daily export truck movement reports to the relevant teams.
• Market Transport Rate Monitoring: Maintain a strong awareness of market transport rates, capacity trends, fuel impacts, and competitor movements. Provide timely updates and recommendations to management for cost-effective planning and negotiations.
• Relationship Management: Build and maintain professional, transparent, and productive relationships with transporters, ensuring smooth communication and long-term collaboration.
• Problem Solving & Escalation: Identify operational bottlenecks, delays, or capacity risks early and escalate with practical solutions to minimize disruption to export schedules.

Qualifications & Experience

Education

• Bachelor’s degree in Logistics & Supply Chain Management, Procurement, Business Administration, Transport Management, or a related field
• A postgraduate qualification in logistics or supply chain management is an added advantage

Experience

• Minimum of 3–5 years’ experience in logistics, transport coordination, or freight forwarding operations
• Proven experience in export logistics and truck coordination is required
• Experience working with transporters, fleet operations, and cross-border movements (e.g., Uganda to regional ports) is an added advantage
• Proficiency in English is required; knowledge of Swahili is an added advantage

Technical Competencies

• Strong understanding of transport planning and capacity management
• Knowledge of export processes, transit procedures, and port operations
• Familiarity with transporter compliance requirements (contracts, insurance, permits, driver documentation)
• Proficiency in Microsoft Excel for tracking, reporting, and data analysis
• Experience using ERP or logistics management systems is an added advantage

Commercial & Industry Knowledge

• Good understanding of market transport rates and trends
• Ability to support cost control and rate negotiations
• Awareness of factors affecting transport operations (fuel prices, demand fluctuations, regulatory changes)

Soft Skills & Attributes

• Strong coordination and organizational skills with the ability to manage multiple priorities
• Excellent communication and relationship management skills
• High level of attention to detail and accuracy in reporting
• Strong problem-solving skills with the ability to proactively identify and address operational challenges
• Ability to work under pressure and meet tight deadlines

Other Requirements

• Ability to work beyond standard hours when required to support operations
• High level of integrity and professionalism

How to Apply

All suitably qualified and interested candidates should submit their application letter, CV’S and copies of academic documents merged in one PDF document to recruitment@ug.fracht.com

Address application to; The Human Resource Manager Fracht Uganda SMC Ltd Plot 104 Katalima Road Naguru Kampala, Uganda