Trainee - Road Freight

Job Description

DHL Global Forwarding has an opening for a Road Freight Trainee in Nairobi, Kenya. To support the Senior Road Freight Specialist in processing, managing, and completing customer shipments while undergoing structured training to understand the end-to-end road freight and transit operations within the business unit.

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Join us in connecting people and improving lives!

Responsibilities

• Administrative Support: Assist in managing and updating transit shipments via the CargoWise system under direct supervision.
• Documentation: Support the team in securing and organizing essential shipping documents, including Delivery Orders and Guarantee Forms.
• Reporting: Assist in the preparation and submission of daily transit reports for existing customers.
• Financial Administration: Support the billing process by ensuring shipment files are organized for timely month-end billing and helping with the provision of disbursements.
• Stakeholder Liaison: Assist in follow-ups with local authorities (KRA/KPA/CFS/KEBs) and shipping lines to facilitate the release of transit road shipments.
• Internal Coordination: Support inter-departmental communication and collaborate with colleagues to help achieve shared RFR targets.
• Compliance: Perform all assigned tasks in strict compliance with Company Policies, Procedures, and Instructions.

Qualification Requirements

• Requirement: University qualification or College qualification (completed or in progress).
• Minimum: 0 years; this is an entry-level learning role, though an interest in the logistics forwarding industry is advantageous.
• Knowledge: Basic interest in or introductory knowledge of road freight and multimodal transport.
• Communication: Strong verbal and written communication skills to provide timely and clear information.
• Attitude: Eagerness to learn the DHL system, industry workings, and port operations in Mombasa.
• Skills: High level of personal organization and the ability to follow structured sequences of steps.
• Analysis: Ability to break down basic processes into component parts and seek out necessary information.
• Customer Orientation: Desire to assist customers and internal stakeholders in an efficient and friendly manner.
• Planning & Organizing: Ability to schedule time effectively and use efficient work tools to meet learning milestones.
• Teamwork: Works cooperatively with the Senior Specialist and the wider team to achieve collective objectives.
• Technology/IT Systems: Ability to navigate and prepare reports and have skillset for office programs and ERP software.

What We Offer

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary