Barista (LL)

About Us

Tsebo Beverages is seeking a skilled Barista to join our team in Pretoria. This position requires working independently while delivering outstanding customer service. Key responsibilities include crafting high-quality beverages, managing inventory, processing POS transactions, maintaining a clean and organized workspace, and creating a welcoming environment for our customers. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

• Craft a variety of coffee, tea, and specialty drinks according to customer preferences and company recipes. Ensure consistency in taste and presentation of all beverages.
• Experiment with new recipes and seasonal drinks to enhance the menu.
• Greet customers warmly and create a friendly, welcoming atmosphere.
• Take accurate orders and provide information about the menu, including ingredients and potential allergens.
• Offer personalized recommendations based on customer preferences and feedback.
• Process payments efficiently, including cash, credit card, and mobile transactions.
• Handle customer inquiries and resolve any issues related to orders or payments.
• Maintain accurate cash register balances and report discrepancies to management.
• Regularly clean and sanitize the work area, including counters, machines, and seating areas.
• Follow health and safety guidelines to ensure a hygienic environment.
• Dispose of waste properly and manage recycling efforts.
• Monitor inventory levels and restock supplies as needed.
• Ensure all ingredients are fresh and stored correctly.
• Place orders for new stock and manage deliveries.
• Perform routine checks and maintenance on brewing equipment to ensure optimal performance.
• Troubleshoot and report any equipment issues to management.
• Keep equipment clean and in good working order.
• Prepare and serve food items such as sandwiches, pastries, and cookies.
• Ensure food items are fresh and presented attractively.
• Follow food safety guidelines and manage food storage.
• Adhere to all health and safety regulations, including proper food handling and sanitation practices.
• Stay updated on company policies and procedures.
• Participate in regular training sessions to maintain high standards of service.
• Must have a valid drivers license.

Skills and Competencies

• Have good communication skills
• Must be able to use simple arithmetic, follow directions, remember orders, read, and write
• Must be able to work as part of a team or independently
• Must have the stamina to work 45-50 hours per week
• Previous experience as a barista or in a similar role
• Excellent customer service skills
• Ability to work in a fast-paced environment
• Strong attention to detail and organizational skills
• Knowledge of coffee brewing techniques and equipment maintenance
• Must have a valid drivers license

Qualifications

• National Senior Certificate
• Must have 3-5 years experience in similar role