Job Description
Purpose of the Job
Are you passionate about beauty and skincare? Medirite Plus Lydenburg is looking for a dedicated Beauty Consultant with a strong interest in the retail beauty industry to join our team and provide expert advice on beauty and wellness products.
Job Objectives
- Maintain efficient operations, stock management, and shrink control in the beauty department
- Promote and sell beauty products by means of rendering excellent customer service
- Identify customer needs and recommend cosmetics and skin care products based on their preferences
- Drive and maximize beauty department sales through promotions, cross-selling, and up-selling beauty products
- Ensure proper presentation of products on shelves
- Explain to customers how to use products they’re interested in buying
- Keep up to date on all beauty products, ranges, trends, promotions, and events
- Provide accurate information to customers at all times
- Ensure and maintain high levels of customer satisfaction by providing excellent customer service
- Handle customer queries and escalate where necessary to management
- Assist with any ad hoc duties, excluding dispensary
Qualifications
- Essential Grade 12 qualification
- Professional certification in Beauty Therapy and Makeup or relevant course
- Certifications in cosmetology will be an added benefit
Experience
- Essential proven experience working within a beauty and skincare environment
- At least 5 months of point of sale / till point experience within a retail environment
Requirements
- Ability to demonstrate and promote beauty products
- Understanding of which products suit different skin types
- Strong communication and interpersonal skills
- Solid product knowledge of various cosmetics and beauty products
- Excellent customer service and sales abilities
- Results and target-driven performance
- Strong administration skills
- Bilingual, preferably fluent in Afrikaans and English
- Engaging and friendly personality
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers)
Education
- High school diploma or equivalent
Skills
- Product demonstrations
- Customer service excellence
- Merchandising and promotions principles
- Payment procedures proficiency
How to Apply
Ensure and maintain high levels of customer satisfaction by providing excellent customer service by means of sales, merchandising, and stock control of products. Handle customer queries and escalate where necessary to management. If required, assist with any ad hoc duties, excluding dispensary.
Application Instructions
- Submit your application with the required documents
Deadline
- Deadline:
Job ID
- Job ID:
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