Cashiers

Duties and Responsibilities

Revenue Growth

• Drive an enhanced guest experience, ensure compliance with operational procedures and accuracy of financial transactions, all points of sale, and maximize hotel revenues by focusing on food & beverage revenue streams.
• Work with the F&B Manager to develop programs to increase F&B revenue.
• Participate in initiatives to upsell and promote outlets.
• Foster a culture of cross-selling within the team.

Financial Management / Budget/ Costs and Assets

• Operate within the annual budget guidelines and maintain tight control of such.
• Maintain the necessary stock of supplies in all outlets and control expenses.

Structure, Systems, Procedures

• Ensure compliance with all standard manuals, policies, and procedures within the hotel, ensuring continuous improvement to exceed guest expectations.
• Monitor quality of guest service and ensure a positive experience for the guests in the hotel.

Cashiering Operations

• Ensure bills are accurate by verifying the orders posted in the POS system against the physical table, settle and print them on request of waiters.
• Continuously take a physical record of the number of pax in the restaurant during the shift and reconcile with covers posted to the system.
• Know the daily/weekly specials and offers.
• Ensure all payments are classified in accordance with hotel procedure.
• Process credit card, cheque, and cash payments in accordance with correct procedure and handle foreign currency exchange following the laid-down procedure.
• Ensure all bills put on a room charge are handed in to Reception and signed for.
• Ensure all money in custody is safe and secure.
• Ensure safe custody of the Restaurant’s house bank (float) and ensure the amount is intact.
• Ensure the till balances.
• Prepare end-of-shift report and reconcile physical cash against cash as per the end-of-shift report printed from the POS.

How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section.