Job Description
Business Unit / Division: Tsebo Cleaning and Hygiene Solutions
Location: Cape Town
Job Type Classification: Permanent
About the Role: Join Tsebo Cleaning Services as a Contracts/Cleaning Manager and take the lead in delivering high-quality cleaning operations across multiple sites in the Cape Region. This role is ideal for a hands-on leader who thrives in a fast-paced environment and is passionate about service excellence.
Duties & Responsibilities:
- Manage cleaning teams at a particular site, ensuring performance and attendance standards are consistently met.
- Build and maintain strong client relationships through excellent service delivery.
- Manage cleaning materials and stock levels, ensuring timely replenishment.
- Using a labour management system (e.g.) PRP to plan and schedule labour to meet operational requirements.
- Address HR matters including discipline, grievances, and performance management.
- Conduct regular site inspections to ensure compliance with SLAs and quality standards.
- Support contract retention through consistent service and client satisfaction.
Qualifications:
- Minimum Qualification: Matric / Grade 12 Relevant tertiary (Degree, Certificate or Diploma) in Retail, Operations / Retail Management, or related field.
- Experience: Proven experience in cleaning operations and staff supervision; managing multiple sites is an advantage.
How to Apply: Download OUR ONE-PAGER to find out more about who we are in a nutshell.
Salary: Not mentioned
Deadline / Closing Date: Not specified
Job ID / Reference Number: Not provided
Contract Type / Level: Permanent
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