Country Manager-West Africa & Rwanda

for intro paragraphs and general text,

for section headers (Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Use

• for list items (duties, requirements, qualifications, skills). No CSS classes, no inline styles, no
  , no
  . Preserve all original content word-for-word, do not add/remove/rephrase. So we need to transform the given HTML (which includes many

  etc) into clean HTML with only

  ,

  ,

  • . Must preserve text exactly as given, including spaces? We need to keep the content exactly, but we can strip tags and keep text. Also need to keep the bullet points as list items. We must not add any extra content. Must not add any explanation. Just output HTML. We need to identify sections: The job description includes: - Intro:

    Job Summary:

    then a paragraph with the summary. - Then a divider with
    containing

    Key responsibilities

    . That's a section header. - Then many responsibilities enumerated with numbers and bullet lists. - Then a divider with

    containing

    Minimum Qualification and Experience

    . That's a section header. - Then a list of qualifications. - Then a divider with

    containing

    Core Competencies

    . That's a section header. - Then list of competencies. We need to convert each section header to

    . The intro "Job Summary:" maybe also a header? The instruction says use

    for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). It doesn't explicitly say to use for Job Summary, but we could treat it as a header as well? The instruction: "Use

    for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". It doesn't forbid using for other headers, but we should follow the pattern: likely we should wrap each bold heading in

    . The original includes "Job Summary:" as bold inside a p. We could make that an

    as well. However the instruction says use

    for introductory paragraphs and general text. The Job Summary line is more like a heading. But we could keep it as

    with inside? But we must not add any tags besides allowed ones. We can keep inside

    ? The rules didn't forbid but they said use

    for introductory paragraphs and general text,

    for section headers,

    • for list items. They didn't say we cannot use other tags like . However to be safe, we could keep the strong inside

      or

      . Since they said use

      for section headers, we should convert those headings to

      . For Job Summary, it's also a heading; we could also make it

      . But then the introductory paragraph after it should be

      . That seems fine. We must preserve all original content word-for-word. That includes the strong tags? If we change to

      , we are altering the markup but preserving the text content. The instruction: "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". It refers to content, not necessarily markup. So we can change tags as long as the textual content remains same. So we can replace

      Job Summary:

      with

      Job Summary:

      . That preserves the text "Job Summary:" exactly. Similarly for other headings. We also need to remove the tags and any inline styles,

      s. Also remove   entities? They are part of original content; we should preserve them? The instruction says preserve all original content word-for-word.   is a character entity representing a non-breaking space. If we replace with a regular space, we change content. Better to keep   as is. However we are not allowed to use
      tags, but   is fine. We'll keep them. We also need to remove empty

       

      maybe? That's a paragraph with a non-breaking space. It's original content; we should preserve it? It's just a blank line. Might be considered formatting artifact. The instruction says remove stray numbers or formatting artifacts. That's from the first part (job listing editor). But now we are formatting as HTML; the instruction says preserve ALL original content word-for-word. However earlier instruction about removing stray numbers etc was for the job listing editor task, not this HTML formatting task. The current task: "You receive a plain-text job description. Your ONLY job is to format it as clean semantic HTML." It says preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase. So we must keep even the

       

      as is? But we cannot use

      with   inside? That's allowed; it's a paragraph containing a non-breaking space. We can keep it. But we also need to remove

      tags and inline styles. So we will strip those. We need to ensure we don't add any extra whitespace that changes content? Probably fine. Let's extract the text pieces. Original snippet:

      Job Summary:

      The Country Manager is responsible for leading the UNACL’s commercial operations in a specific country or region, driving revenue growth, and improving market share. He/ She will oversee all aspects of the airline’s business in the country, including sales, marketing, customer service and operations.

      Then a divider:

      Key responsibilities

      Then responsibilities sections. We'll convert each heading to

      . We need to keep the numbered headings like "

      1. Market Leadership and Commercial Representation

      " etc. Those are not section headers per the list but they are headings inside responsibilities. Should we treat them as

      ? The instruction says use

      for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). It doesn't say to use for subheadings like "1. Market Leadership...". However they are headings; we could keep them as

      with . But to be safe, we could keep them as

      with inside. However the instruction says use

      for introductory paragraphs and general text. Those lines are headings, not general text. But maybe it's okay to keep them as

      with . The instruction didn't forbid using inside

      . So we can keep them as

      1. Market Leadership and Commercial Representation

      . However we must remove the tags. So we will produce

      1. Market Leadership and Commercial Representation

      . Similarly for other numbered headings. But we also have the bullet lists under each heading. Those should be

      • . We need to preserve the text inside each
      • exactly, including any trailing spaces? We'll keep as is. We also need to preserve the " " inside some lines, like "Supervise and coordinate the performance of the Station Manager and local airport commercial support teams within the assigned territory. " There's a   at end. We'll keep it. Now we need to output the final HTML. Let's process step by step. We'll produce:

        Job Summary:

        The Country Manager is responsible for leading the UNACL’s commercial operations in a specific country or region, driving revenue growth, and improving market share. He/ She will oversee all aspects of the airline’s business in the country, including sales, marketing, customer service and operations.

        Key responsibilities

        Then for each numbered heading:

        1. Market Leadership and Commercial Representation

        • Represent UNACL commercially within the assigned country or territory.
        • Drive implementation of UNACL commercial strategy and market growth initiatives.
        • Maintain strong visibility and market presence within the travel trade, corporate sector, tourism industry, and government environment.
        • Identify market opportunities, competitive risks, and commercial growth initiatives.
        Then next heading:

        2. Passenger Sales and Revenue Growth

        • Achieve assigned revenue targets, passenger targets, market share objectives, and sales growth objectives.
        • Monitor sales performance by route, channel, customer segment, and point of sale.
        • Develop local sales plans and tactical market activation initiatives.
        • Support route growth, demand stimulation, and commercial performance improvement.
        Then we have a

         

        (a paragraph with a non-breaking space). We'll keep it as

         

        . Then heading:

        3. GSA Management and Contract Enforcement

        • Directly supervise and manage Passenger GSAs and Cargo GSAs within the assigned territory.
        • Ensure GSAs comply with contractual obligations, sales targets, reporting requirements, branding standards, customer service standards, and UNACL commercial policies.
        • Monitor GSA productivity, trade engagement activities, and market coverage performance.
        • Conduct regular GSA performance reviews and recommend corrective actions where necessary.
        • Escalate GSA contract breaches, underperformance, or compliance concerns to management.
        • Support onboarding, evaluation, renewal, and termination recommendations for GSA agreements.
        Then heading:

        4. Travel Trade and Corporate Relationship Management

        • Develop and maintain relationships with travel agencies, tour operators, corporate customers, government institutions, NGOs, diplomatic missions, and strategic travel partners.
        • Support negotiation and implementation of corporate sales agreements and trade partnerships.
        • Promote UNACL products, schedules, fares, and commercial programs within the market.
        Then heading:

        5. Budget Management and Financial Oversight

        • Manage and monitor the approved commercial budget for the assigned territory.
        • Control market expenditure related to sales activities, marketing support, trade engagement, GSA support, office operations, and local commercial initiatives.
        • Ensure prudent utilization of resources in line with approved budgets and company policies.
        • Monitor cost performance and recommend efficiency improvements where necessary.
        Then heading:

        6. Invoice Approval and Financial Accountability

        • Review, validate, and approve invoices related to the assigned territory before submission for payment processing.
        • Manage local ticketing office operational costs.
        • Ensure invoices align with approved contracts, agreed commercial terms, approved budgets, and confirmed service delivery.
        • Monitor local sales reconciliation, remittances, and financial accountability within the market.
        • Escalate financial irregularities, unsupported claims, or non-compliant expenditures were necessary.
        Note: The original text ends with "were necessary." maybe a typo but we keep. Then heading:

        7. Customer Experience and Market Support

        • Monitor customer service standards and passenger experience within the assigned market.
        • Support resolution of escalated customer complaints and commercial servicing issues.
        • Coordinate market communication during disruptions, schedule changes, route launches, and operational irregularities.
        • Work closely with Airport Services and Customer Experience teams to support passenger servicing.
        Then heading:

        8. Market Intelligence and Competitive Monitoring

        • Monitor competitor pricing, schedules, promotions, distribution activity, and market positioning.
        • Provide commercial intelligence and market feedback to Head Office.
        • Support market analysis, forecasting, and route performance reviews.
        Then heading:

        9. Commercial Coordination and Operational Support

        • Coordinate with Passenger Sales, Revenue Management, Network Planning, Cargo, Brand & Advertising, Commercial Systems, Airport Services, and Finance to support market performance and operational continuity.
        • Cost management through value for money.
        • Support route launches, schedule adjustments, and commercial projects within the territory.
        Note: The original had a line break inside the
      • with
        . We need to preserve the text exactly, including the line break? The original had:
      • Coordinate with Passenger Sales, Revenue Management, Network Planning, Cargo, Brand & Advertising, Commercial Systems, Airport Services, and Finance
        to support market performance and operational continuity.
      So the text includes a line break between the two parts. In HTML,
      is a line break. But we are not allowed to use
      tags. However we must preserve original content word-for-word. If we remove the
      , we change content. But the instruction says no
      tags. This is a conflict. The earlier instruction: "No CSS classes, no inline styles, no
      s, no
      tags". So we must not use
      . But we also must preserve all original content word-for-word. How to resolve? Possibly we can treat the line break as just a space? The original content includes a
      tag, which is not allowed in output. But the instruction says preserve original content word-for-word, but also says no
      tags. Likely they expect us to remove the
      and treat the text as continuous, maybe replace with a space. Since they forbid
      , we must not include it. We'll need to remove the
      and join the two spans with a space. However that changes the content (removing the
      ). But maybe they consider
      as formatting artifact to be removed. The earlier instruction about removing stray numbers/formatting artifacts was for the job listing editor, not this HTML task. But the HTML task says "No ...
      tags". So we must obey that and not include
      . We'll need to remove the
      and ensure the text is still readable. We'll join with a space. Thus the li becomes: "Coordinate with Passenger Sales, Revenue Management, Network Planning, Cargo, Brand & Advertising, Commercial Systems, Airport Services, and Finance to support market performance and operational continuity." We must keep the & as is. Next li: "
      Cost management through value for money.
      " =>
      Cost management through value for money.
      Next li: "
      Support route launches, schedule adjustments, and commercial projects within the territory.
      " =>
      Support route launches, schedule adjustments, and commercial projects within the territory.
      Then heading:
      10. Reporting and Governance
      • Prepare and submit sales reports, market performance reports, GSA performance reports, budget reports, and market intelligence updates.
      • Ensure compliance with UNACL governance, commercial procedures, and financial controls.
      • Maintain proper documentation and market operational records.
      Then heading:
      11. Station and Airport Operations Oversight
      • Supervise and coordinate the performance of the Station Manager and local airport commercial support teams within the assigned territory. 
      • Monitor station operational performance relating to passenger handling, customer service, disruption management, on-time performance support, baggage service coordination, and airport customer experience. 
      • Ensure airport operations within the market align with UNACL commercial standards, customer service expectations, and operational procedures. 
      • Coordinate with Ground Handling Agents, Airport Authorities, OCC/IOCC, and Head Office operational departments on station operational matters affecting commercial performance or customer experience. 
      • Support irregular operations management and ensure proper local coordination during delays, cancellations, diversions, and passenger disruptions. 
      • Monitor local airport vendor and handling service performance against contracted service levels and operational standards. 
      Then heading:
      12. Local Ticketing and Sales Office Oversight
      • Supervise local ticketing, reservation, and sales office activities within the assigned territory. 
      • Ensure Ticketing & Reservation Agents comply with ticketing procedures, fare rules, revenue protection controls, cash handling procedures, and customer service standards. 
      • Monitor daily ticket sales, EMD sales, refunds, and ancillary revenue activities within the territory. 
      • Ensure proper accountability and reconciliation of cash collections, card payments, mobile money transactions, and bank deposits. 
      • Review daily sales reports, remittance reports, and ticketing reconciliations from local ticketing teams. 
      • Escalate ticketing irregularities, revenue leakage risks, sales discrepancies, or non-compliance issues where necessary. 
      • Support operational supervision, coaching, and discipline of local ticketing and sales staff.
      Then we have the qualification section header:
      Minimum Qualification and Experience
      We convert to
      Minimum Qualification and Experience
      Then

      Translated by AI — may not be perfect

      Show original

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