International Product Sales Manager

JOB PURPOSE

• To aid and support the Head Financial Planning and International Products, WAM Group to grow the Assets Under Management for the International Products Desk within Kenya and East Africa leading to the growth in business and revenue in a profitable and cost-effective manner.
• To aid and support the Head of Sales and the Managing Director of the Asset Management Business (Kenya) to grow the Assets Under Management of the business leading to a significant contribution to the growth in business and revenue in a profitable and cost-effective manner.
• To understand clients’ investment needs and objectives and identify opportunities for EDC to provide investment solutions to address such needs.
• To aggressively pitch new Institutional and HNWI businesses to ensure consistent Hard Currency AUM and Revenue growth.
• To efficiently manage existing International and other hard currency clients and ensure repeated businesses from them.

JOB CONTEXT

• The role requires candidates to be customer centric, and network minded with abilities to address/escalate issues to the Head Financial Planning and International Products, WAM Group in order to ensure strong customer relationships and superior service quality.
• The incumbent is requested to efficiently manage and provide information on the international/hard currency clients’ (institutions/HNWIs) aspect of the business.
• Candidates are required to have strong supervision and presentation skills.
• The incumbent is required to maintain excellent communication with Ecobank Relationship Managers internally and Pension Funds, Insurance Companies, and other Institutions and HNWIs externally to ensure AUM growth.
• The role also comes with the ability to efficiently sell International/Hard Currency investment solutions and come up with marketing initiatives to grow AUM within that space and Kenya.

KEY RESPONSIBILITIES

• Attain targeted sales goals and performance targets through effective use of available resources.
• Support the Kenya business to grow AuM, originate and close key institutional and HNW mandates as well as Collective Investment Schemes
• Develop marketing strategy for international business and detailed implementation plan for execution.
• Efficiently manage the International Investment business to ensure constant AUM and revenue growth.
• Ensure quick resolution of client issues to delight clients.
• Identify and undertake specific initiatives to win new business at each prospect.
• Identify, contact and qualify new prospects within the identified market, cold calling and following up marketing leads.
• Develop and execute responses to queries from prospects and clients.
• Develop and execute healthy pipelines of institutions and HNWIs clients.
• Co-ordinate one-to-one meetings with prospects.
• Organize and perform demonstrations and/or presentations of the company key International/hard currency product offerings to prospective clients.
• Manage sales opportunities from first call through to closure.
• Negotiate and close new business contracts.
• Work closely with the various banking group within Ecobank (Premier, Corporate, FICC) to propose and execute marketing activities and communication.
• Take ownership of market intelligence within the market (trends, competition and sale team update).

KNOWLEDGE, SKILLS & EXPERIENCE

Experience & Qualifications

• Bachelor’s or master’s degree (Minimum)
• Relevant Securities Industry Certification is mandatory.
• At least 10-15 years of Business Development, Sales/Marketing experience in similar role with good sales track record, in selling hard currency investment products.
• Ability to interact and negotiate with the client at all levels and take decisions;
• Sound knowledge of the investment & banking sector.
• Offshore Product knowledge, ideally across various asset classes
• Customer focused & results oriented;
• Ability to pull together various resources to sell and deliver customer solutions;
• Good organizational and time management skills are highly desirable;
• Result driven, Inclusive, flexible, savvy and sensitive to client culture.

Skills, Capabilities & Attributes

• Demonstrate excellent client acquisition skills.
• Demonstrate excellent leadership skills and team management skills.
• Demonstrate a strong ability to ensure quick resolution of client queries and complaints.
• Cooperative working style and strong communication skills are required, to develop and maintain effective working relationships both externally and internally.
• Strong attention to detail and ability to multi-task in a fast-paced environment.
• Ability to communicate clearly and concisely with clients/prospects and internal contacts.
• Strong interpersonal skills, team-oriented and self-motivated.
• Articulate and energetic self-starter with strong communication and interpersonal skills.
• Highly self-motivated: ability to generate ideas and demonstrate initiative and perseverance.
• Team player with ability to work successfully under own initiative