Liquor Store Manager

Purpose of the Job

To maximise sustainable liquor shop sales by: • Supporting, monitoring, co-ordinating the effective management of the liquor shop staff • Assuring reliable stock availability • Minimising shrinkage and wastage • Meeting and exceeding customer expectations

Job Objectives

HR administration Financial Sales maximisation Minimisation of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses) Branch sales reporting Meeting customer expectations Business Processes Effective merchandising and stock availability assurance Housekeeping, health, safety and insurance risk assurance

Qualifications

Matric - essential Other - Valid driver's license

Experience

Sales management Retail profitability Knowledge of the functions that support sales and service Merchandising principles Supply chain knowledge Retail product / range knowledge Liquor product knowledge (e.g. types of beer, wine, brandies, whisky, etc.) Safety standards in the Liquor Store and the discipline to enforce those standards Knowledge of the National Liquor Act of 2003 Customer service principles Knowledge of basic principles of shelf packing and stock management

Knowledge and Skills

Workplace / Industry Knowledge and Experience Sales management / supervisory experience in retail environment Experience within a similar work environment i.e. liquor store or shop Promotional planning Sales reporting Retail store operations management Computer literacy Interpersonal and communication skills Scheduling of staff Knowledge of basic principles of shelve packing and stock management Merchandising principles Workplace / Industry Skills Sales performance management In-store stock management Budget (cost) control Merchandising