Job Description
KEY RESPONSIBILITIES
- Timely & accurate processing inward clearing items (cheques, EFTs, direct debits & and unpaid) to customer’s accounts as per approved system limits and laid down procedures.
- Monitoring all RTGS transactions on hold and unauthorized transactions to ensure timely completion of transaction exceptions.
- Monitoring all Clearing and RTGs reconciliations to ensure timely closure of outstanding items in related suspense accounts.
- Accurate authorization & remittance of clearing transactions in sybrin and KACH systems to avoid regulatory penalties.
- Accurate & timely processing of transactions in T24, mobile portals, sybrin, Direct credit engine & Sopra systems to mitigate against frauds and losses to the bank.
- Timely preparation and submission of both internal & regulatory reports to stakeholders as per set frequency ie NPSM, Telecom returns, operational payment statistics, RCSA & contingency returns.
- Ensure timely actioning of URA 3rd party agency notices to avoid regulatory fines.
- Monitoring instant card printing to ensure timely delivery to branches & compliance to the control processes in place.
- Close monitoring of BOU running balances to ensure that all accounts are sufficiently funded before approving payments in swift & RTGS.
- Drive a high performance and career development culture through offering leadership, coaching, mentoring and routine staff performance assessments.
- Develop and maintain up-to-date procedures and guidelines for processing transactions in the unit and implement initiatives that enhance operational efficiency.
- Identify, mitigate and report on risks associated with tasks in the unit through appropriate channels & tools.
- Query management and ECRM case closure as per set SLA.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
- Education: Bachelor’s Degree (RQ)
- Education: Professional Qualifications
- Education: Master’s Degree (RQ)
Notes: Need Types are: RQ = Required, AA = Added Advantage
Experience
- Total Minimum No of Years’ Experience Required: 4 years
- Experience Area 1: Branch banking (1 year, ES)
- Experience Area 2: BOU clearing (3 years, DE)
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