Multi-Skilled Professional (12-month FTC)

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Old Mutual South Africa and the specific business unit in question.

Role Description

This role applies expert knowledge in the administration of retail retirement funds, leverages in-depth understanding of legislation, regulatory requirements, and retail retirement fund products to manage and customer queries and claims. Responsibilities include interpreting legal provisions, ensuring compliance, and addressing technical challenges of an operational nature. The role is individually accountable for delivering accurate and timely outcomes through own efforts.

Responsibilities

Manages daily operational (customer service and administrative) delivery within specified time standards.

Requirements

Matric (essential). Post-matric qualification in administration, finance, or related field (advantageous). 1–2 years administration experience (retirement fund or financial services advantageous; Old Mutual experience beneficial). Working knowledge of payments processes and reconciliations (advantageous). Knowledge of Old Mutual products and administrative processes (e.g., Greenlight, Max Income, Max Investment) (advantageous). Familiarity with Old Mutual systems: AWD, BANCS, BIZAGI, CMOS, EMS, Omunet, Outlook.

Qualifications

Ability to work under pressure and adapt to a changing environment.

Skills

Numerical accuracy and reconciliation skills (allocations, variances, and balancing). Critical thinking and anticipation – question assumptions, identify next steps, and pre-empt issues.

Competency

Excellent verbal and written communication – read, interpret, and respond to queries promptly.

Governance and confidentiality

Strict adherence to POPIA and internal controls.

Skills

Education

Matriculation Certificate (Matric)

Closing Date

11 June 2026 , 23:59

The Old Mutual Story!