Job Description
Job Title: Customer Service
Responsibilities
- Provides advice on a specific range of products to a specific allocated market
- Are individually accountable for achieving results through their own efforts
- Consultative Selling
- Customer Feedback Management
- Customer-Focused
- Customer Service
- Customer Understanding
- Evaluating Information
- Identifying Customer Needs
- Identifying Sales Opportunities
- NQF Level 4 - Grade 12
- School leaving Certificate
- National or Occupational Certificate or equivalent
Qualifications
Requirements
Education
NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent (Required)
Experience
Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
Skills
Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding, Evaluating Information, Identifying Customer Needs, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
How to Apply
Apply through the standard application process for the role.
Application Instructions
Ensure all required documents are submitted before the closing date.
Key Duties
Ensure that basic customer details held in the system are accurate, and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call.
About the Role
Let’s Write Africa’s Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Deadline
07 June 2026, 23:59
Job ID
Job ID: Old Mutual Story!
Contract Type
Full-time
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