Operations Department,Uganda.Manager Central Processing

KEY RESPONSIBILITIES: 

• Timely processing of inward and outward RTGs related transactions including URA, EAPS, UMEME to customer’s accounts as per approved system limits and laid down procedures.
• Monitoring all RTGS transactions on hold and unauthorized transactions to ensure timely completion of transaction exceptions.
• Monitoring all Clearing and RTGs reconciliations to ensure timely closure of outstanding items in related suspense accounts.
• Accurate authorization of remittance transactions in RTGS, SWIFT and Hot scan to avoid regulatory penalties.
• Accurate & timely processing of transactions in T24, mobile portals, sybrin, Direct credit engine & Sopra systems to mitigate against frauds and losses to the bank.
• Timely preparation and submission of both internal & regulatory reports to stakeholders as per set frequency ie NPSM, Telecom returns, operational payment statistics, RCSA & contingency returns.
• Ensure timely actioning of URA 3^rd party agency notices to avoid regulatory fines.
• Monitoring instant card printing to ensure timely delivery to branches
• Close monitoring of BOU running balances to ensure that all accounts are sufficiently funded before approving payments in swift & RTGS.
• Drive a high performance and career development culture through offering leadership, coaching, mentoring and routine staff performance assessments
• Develop and maintain up-to-date procedures and guidelines for processing transactions in the unit and implement initiatives that enhance operational efficiency.
• Identify, mitigate and report on risks associated with tasks in the unit through appropriate channels & tools.
• Engage with key stakeholders to devise strategies for improving service and support to business.
• Query management and ECRM case closure as per set SLA.

DAILY RESPONSIBILITIES: 

• Timely processing of inward and outward RTGs related transactions including URA, EAPS, UMEME to customer’s accounts as per approved system limits and laid down procedures.
• Accurate authorization of remittance transactions in RTGS, SWIFT and Hot scan to avoid regulatory penalties. 
• Monitoring all Clearing and RTGs reconciliations to ensure timely closure of outstanding items in related suspense accounts.
• Close monitoring of BOU balances to ensure that all accounts are sufficiently funded before approving payments in swift & RTGS to avoid regulatory penalties.
• Identify, mitigate and report on risks associated with tasks in the unit through appropriate channels & tools.
• Query management and ECRM case closure as per set SLA.

CHALLENGES: 

• Unreliable processing systems leading to delayed remittance of customer funds.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

1. Academic & Professional

   Particulars	Detail	Specific Field or Qualification	Need Type
   Education	Bachelor’s Degree	Quantitative Economics	RQ
   Professional Qualifications	-	-	-
   Master’s Degree	Business Administration	AA	-

Experience