Job Description
<p>Are you a commercially driven retail leader with a passion for operational excellence, team development, and delivering exceptional customer experiences?</p><p> </p><p><strong>Mr Price</strong>, is looking for an <strong>Operations Manager</strong> to lead and support a team of Area Managers across the Southern Gauteng region. In this role, you’ll play a key part in driving operational performance, enabling store teams to succeed, and ensuring our stores consistently deliver on brand, service, and profitability.</p><p> </p><p>This is an exciting opportunity for an experienced retail professional who thrives in a fast-paced environment, enjoys solving complex operational challenges, and is motivated by leading high-performing teams to achieve outstanding results.</p><ul style="padding-left: 48px;"><li>A tertiary qualification in Retail Management, Business Management, Commerce, Operations Management, or a related field is advantageous. Equivalent retail leadership experience will also be considered.</li><li>Proven experience in an Operations Manager or Area Manager role within a similar-sized retail environment</li><li>Strong commercial acumen, with the ability to interpret data, identify opportunities, and make sound business decisions</li><li>A track record of leading teams to deliver results through coaching, development, and performance management</li><li>Strong analytical and problem-solving capability, with the confidence to challenge the status quo and drive continuous improvement</li><li>Retail apparel experience will be highly advantageous</li><li>Willingness to travel regularly to stores within the region</li></ul><p><span data-teams="true"><strong>Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.</strong></span></p><ul style="padding-left: 48px;"><li>Lead, coach, and support a team of Area Managers to deliver strong operational performance across the region</li><li>Drive sales performance by ensuring forecasts are set, executed, and achieved</li><li>Manage regional budgets and controllable expenses to deliver profitability targets</li><li>Ensure stores deliver an exceptional and consistent customer experience aligned to the Mr Price brand</li><li>Oversee the implementation and compliance of store processes, standards, and operational controls across the region</li><li>Use store insights, customer feedback, and market analysis to identify opportunities and provide relevant feedback to buying and planning teams</li><li>Develop and empower regional support roles and store leadership teams through coaching, mentoring, and performance management</li><li>Communicate key performance indicators regularly, ensuring teams remain informed, focused, and aligned</li><li>Identify operational challenges and proactively implement cost-saving and efficiency improvements</li><li>Monitor stock availability and markdown performance across the region, ensuring stock is balanced to maximize sales opportunities</li><li>Ensure stores are optimally staffed to support service delivery, productivity, and cost efficiency</li></ul><p> </p>
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