Representative - Channel.Commercial Operations SA

<p>Representative - Channel (Cape Town) 6 Months LDC</p><p>In a fast-paced and highly competitive telecommunications industry, we are looking for a talented individual to drive our sales and marketing strategies. The successful candidate will work closely with the Regional Leadership and Opco's to provide exceptional customer-centric service and meet retention and acquisition targets. This role requires a proactive and results-driven approach, with a focus on building relationships and driving continuous improvement.</p><ul style="-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248); color: rgb(22, 21, 19); display: flex; flex-direction: column; font-family: &quot;Oracle Sans&quot;, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; list-style: outside none square; margin-bottom: 16px; margin-right: 0px; margin-top: 0px; orphans: 2; padding: 0px 40px; scrollbar-color: rgba(49, 45, 42, 0.15) rgba(0, 0, 0, 0); scrollbar-width: thin; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;"><li style="line-height: 1.5; scrollbar-width: thin;"><p style="margin-left: 0px;"><br><span class="ck-list-bogus-paragraph" style="display: inline; scrollbar-width: thin;">Diploma in Commerce (Marketing/Communication or related field) is required.</span></p></li><li style="line-height: 1.5; scrollbar-width: thin;"><p style="margin-left: 0px;"><span class="ck-list-bogus-paragraph" style="display: inline; scrollbar-width: thin;">Minimum of 2 years' experience in a similar role, with a proven track record of working with others.</span></p></li><li style="line-height: 1.5; scrollbar-width: thin;"><p style="margin-left: 0px;"><span class="ck-list-bogus-paragraph" style="display: inline; scrollbar-width: thin;">Experience in a small to medium-sized organization is preferred.</span></p></li><li style="line-height: 1.5; scrollbar-width: thin;"><p style="margin-left: 0px;"><span class="ck-list-bogus-paragraph" style="display: inline; scrollbar-width: thin;">Strong problem-solving skills, with the ability to learn from past experiences and draw on tactical plans.</span></p></li><li style="line-height: 1.5; scrollbar-width: thin;"><p style="margin-left: 0px;"><span class="ck-list-bogus-paragraph" style="display: inline; scrollbar-width: thin;">Excellent communication and relationship-building abilities, with a focus on championing the MTN brand.</span></p></li><li style="line-height: 1.5; scrollbar-color: rgba(49, 45, 42, 0.15) rgba(0, 0, 0, 0); scrollbar-width: thin;"><p style="margin-left: 0px;"><span class="ck-list-bogus-paragraph" style="display: inline; scrollbar-color: rgba(49, 45, 42, 0.15) rgba(0, 0, 0, 0); scrollbar-width: thin;">Results-driven and operationally astute, with the ability to organize work and deliver on daily priorities.</span></p></li><li style="line-height: 1.5; scrollbar-width: thin;"><p style="margin-left: 0px;"><span class="ck-list-bogus-paragraph" style="display: inline; scrollbar-width: thin;">Knowledge of procedures, processes, products, and services, as well as systems training and project management.</span></p></li><li style="line-height: 1.5; scrollbar-width: thin;"><p style="margin-left: 0px;"><span class="ck-list-bogus-paragraph" style="display: inline; scrollbar-width: thin;">Effective sales training and a proactive approach to prevent problems.</span></p></li><li style="line-height: 1.5; scrollbar-width: thin;"><p style="margin-left: 0px;"><span class="ck-list-bogus-paragraph" style="display: inline; scrollbar-width: thin;">Ability to work independently and as part of a team, with a strong focus on customer satisfaction.</span></p></li><li style="line-height: 1.5; scrollbar-width: thin;"><p style="margin-left: 0px;"><span class="ck-list-bogus-paragraph" style="display: inline; scrollbar-width: thin;">Cultural sensitivity and an understanding of local areas are essential.</span></p></li></ul><ul><li>Implement and execute innovative solutions and service excellence to enhance sales and promotions.</li><li>Execute merchandising plans, including roll-out to distributors and stores, ensuring alignment with promotional briefs.</li><li>Train and assist distributors and stores, providing effective communication and guidance on plans, products, and promotions.</li><li>Monitor and ensure alignment to current promotions and incentives, maintaining a strong understanding of consumer behavior.</li><li>Drive relationships with distributors and stores to execute merchandising and achieve measurable sales results.</li><li>Execute the merchandising cycle, ensuring seamless customer service and experiences through standardized processes.</li><li>Consider local conditions and competitor activity to create a competitive advantage and ensure consistent merchandising.</li><li>Collaborate with Marketing and Trade Partner Supervisor to ensure adherence to MTN Corporate Identity and design elements.</li><li>Deal with escalated queries from trade partners and ensure timely resolution, maintaining effective communication.</li><li>Identify opportunities to increase sales, collaborate with OEMs, and generate additional revenue.</li></ul>