Senior Connections Officer _ Projects

Background

Position: Senior Connections Officer _ Projects
Reports to: Head Connections Officer
Supervises: Connection Officers (Central, Western, Northeast)
No’ of Supervisees: 3
Department: Commercial and Operations Service
Duty Station: Duty Area

Job Purpose

Accountable for end-to-end milestone delivery of connection projects such as the EASP and other donor programs (TBEA, AfDB, KfW). This includes planning, coordinating, supervising, reporting, risk management, and readiness for batch submission to ensure timely, safe, and compliant connections.
The role ensures efficient resource utilization and achievement of project targets while maintaining high levels of customer satisfaction and operational excellence.

Result Areas

• Project Planning & Coordination.
  Plan and coordinate connection project activities in line with organizational targets and timelines, develop work schedules and implementation plans for connection projects and ensure optimal allocation of materials, equipment, and personnel.
• Implementation & Monitoring
  Monitor progress of ongoing connection projects and resolve implementation challenges while tracking performance against project milestones and prepare status reports.
• Stakeholder Engagement
  Liaise with customers, wiremen, contractors, suppliers, internal departments and external stakeholders including Ministry of Energy and Mineral Development (MEMD), Ministry of Finance, Planning and Economic Development (MOPFED), Electricity Regulatory Authority (ERA) and funding agencies.

Expected Output

• Timely completion of connection projects
• High customer satisfaction index
• OTIF (On-Time, In- Full) materials availability
• Quality and accurate project reporting
• Skilled and motivated connections staff delivering excellent service consistently.

Personal Specifications: Academic Qualifications

• Education: A bachelor’s degree in electrical engineering or related field.
• Professional Membership: Membership of a recognized professional body such UIPE, ERB is an added advantage.
• Professional Certifications: Recognized certification such as ERA, ERB or equivalent will be an added advantage.
• Minimum 5 years’ experience in utility or electricity infrastructure project implementation.
• Experience supervising field operations and contractors.

Competencies

• Strong project planning and coordination skills
• Technical problem-solving ability
• Leadership and team management
• Communication and stakeholder engagement
• Report writing and documentation
• Organizational and time management skills

Work Environment