Job Description
Key Responsibilities
1. Customer Service & On-site Coordination (Core Duty)
- Receive and greet walk-in customers politely
- Listen to customer demands for car key duplication, remote programming, car unlock, and lock repair services
- Explain service items, price, and working process clearly
- Follow up customer orders, coordinate with technicians to ensure smooth service delivery
- Handle daily customer consultation, feedback, and simple after-sales communication
2. Fast Learning of Auto Key Professional Knowledge
- Quickly learn basic knowledge of car keys, remote controls, and vehicle lock systems
- Memorize common service types and product features
- Be able to independently introduce services and answer basic customer questions after training
- Cooperate with technicians to sort key tools and finished orders
3. Online Marketing & Short Video Shooting (Important Extra Duty)
- Shoot simple real-store short videos: car key making process, unlock cases, store service scenes
- Record daily service cases for Facebook, WhatsApp status, and social media promotion
- Assist in editing simple videos, posting content, and replying to online inquiries
- Help expand online customer sources and improve store popularity
4. Daily Store Operation
- Keep the store clean, tidy, and well-displayed
- Sort products, tools, and daily inventory checking
- Assist in daily sales registration and simple cashier work
Job Requirements
- Basic English listening and speaking ability, able to communicate with local customers fluently
- Outgoing, patient, good at customer communication and coordination
- Fast learning ability, willing to learn auto key and car lock professional knowledge
- Interested in social media, willing to shoot videos, and do online marketing
- Honest, responsible, stable at work
- No prior auto key experience required — we provide full training
Salary & Benefits
- Competitive monthly salary (Negotiable based on ability)
- Performance bonus for online sales & customer referral
- On-the-job professional training
- Stable full-time job with a growing career path
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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