Job Description
- Handle flight reservations, ticketing, reissues, and refunds.
- Provide competitive fares and travel itinerary options.
- Arrange hotel bookings, airport transfers, and holiday packages.
- Assist clients with visa requirements and travel documentation.
- Manage corporate travel accounts and client relationships.
- Provide excellent customer service and resolve travel-related issues.
- Follow up on quotations, bookings, and payments.
- Use GDS systems such as Amadeus, Sabre, or Travelport.
- Good communication and customer service skills.
- Knowledge of airline fares, ticketing rules, and travel regulations.
- Experience with GDS reservation systems.
- Strong sales, negotiation, and problem-solving skills.
- Attention to detail and the ability to work under pressure.
- Must be IATA qualified
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