Talent Assessment Specialist

About the role:

Join Shoprite as a Talent Assessment Specialist in Cape Town, Western Cape, where your expertise in assessment administration, psychometric testing, scoring, interpretation, and talent analytics will drive informed people decisions within a dynamic, large-scale retail environment. This full-time role demands proficiency in Microsoft 365 and specialised assessment platforms, with a focus on ethical governance, data integrity, and stakeholder engagement across individual, team, leadership, and bulk assessment activities. As a mid-level professional with a Diploma in Human Resources or Industrial Psychology and over two years' experience, you will play a critical role in delivering accurate, evidence-based talent evaluation, facilitating structured feedback, and supporting career development aligned with organisational goals. Benefit from working in a highly reputable FMCG sector leader that fosters continuous improvement, offers current accreditation opportunities, and promotes collaboration across diverse teams while contributing to impactful talent and succession planning initiatives.

What you'll do:

Administer, deliver, and coordinate individual, team, leadership, functional, and bulk talent assessments using approved tools and methodologies in compliance with professional and organisational standards. Accurately score, interpret, and report assessment results, ensuring data integrity, consistency, and adherence to established technical guidelines and quality standards. Facilitate structured feedback sessions with candidates, employees, and stakeholders, clearly communicating assessment findings and supporting development and career discussions. Provide guidance on the selection and application of approved assessment batteries, addressing non-standard requirements through specialist consultation where necessary. Maintain comprehensive and confidential records, reports, consent documentation, and audit trails in accordance with data protection and governance policies. Support logistical aspects of assessment activities, including scheduling, participant communication, access coordination, and stakeholder engagement. Ensure compliance with ethical, privacy, data protection, legislative, and professional requirements throughout all assessment processes, escalating complex or sensitive issues appropriately. Contribute to continuous improvement initiatives by providing evidence-based feedback, supporting practice reviews, and participating in talent and succession planning activities. Collaborate effectively with assessment teams, People stakeholders, line managers, and service providers to optimise assessment delivery and utilisation. Maintain professional knowledge, registration, and accreditations current to uphold high standards in assessment practice and service quality.

What you bring:

Diploma in Human Resources, Industrial Psychology or equivalent qualification required. Minimum of 2 years' experience in a formal assessment practitioner role or similar, with hands-on exposure to assessment administration, scoring, interpretation, reporting, feedback and record-keeping. Proficiency in Microsoft 365 applications and familiarity with specialised assessment platforms or systems. Strong knowledge of psychometric testing procedures, ethical governance, data privacy, and legislative compliance related to assessment practices. Excellent analytical judgement to integrate assessment data accurately and recognise when to escalate complex or non-standard matters. Effective communication skills to facilitate structured feedback discussions and explain assessment findings clearly to diverse stakeholders. Experience supporting talent, succession, career development or related initiatives through evidence-based assessment insights is preferred. Ability to maintain comprehensive and confidential records with meticulous attention to detail and data integrity. Demonstrated collaboration and stakeholder engagement skills, working constructively with teams, managers, service providers and participants. Commitment to continuous professional development including maintaining current registrations, accreditations and up-to-date assessment tool certifications.